A Receptionist is a professional managing the front desk of an organization. They are usually the first point of contact for customers. They also carry out various administrative tasks, such as answering telephones, taking messages, scheduling appointments, filing and maintaining documents, making travel arrangements, and running errands.
Personal Competencies
You like to organize things
You like to help people solve their problems
You can comfortably talk with everyone
Entry Pathway
1. Complete 10 + 2 in any stream
2. Complete Diploma in Front Office Management/Front Office Operations/ Hotel Management/Hotel Management & Catering Technology or similar courses with specialization in Front Office Management
OR Complete Bachelor’s in any subject and then follow it up with a certification course on Receptionist Program, Office Management or any similar subject
Please check the duration of the course during enrolment
Where will you study?
This course is offered by the Department of Hotel Management. This list of instiitutes in indicative only
Government Institutes 1. Institute of Hotel Management Catering Technology and Applied Nutrition, Chennai 2. Institute of Hotel Management, Catering Technology and Applied Nutrition, Kolkata 3. Institute of Hotel Management, Gangtok 4. Institute of Hotel Management, Jodhpur 5. Institute of Hotel Management, Catering Technology & Applied Nutrition, Jaipur 6. Chhatrapati Shahu Ji Maharaj University, Kanpur 7. Netaji Subhas Open University, Kolkata 8. Delhi Institute of Hotel Management and Catering Technology
Private Institutes (Please check if institute is affiliated and accredited with UGC before applying) 1. Ashok Institute of Hospitality and Tourism Management, Delhi 2. SRM Institute of Hotel Management, Chennai 3. IEC University, Solan 4. BNG Hotel Management, Kolkata 5. Dev Bhoomi Uttarakhand University, Dehradun 6. Apex University, Jaipur 7. Ice College of Hotel Management and Catering Technology, Navi Mumbai 8. B.K. School of Professional and Management Studies, Ahmedabad
The approx. course fee ranges between INR 78,000-2,00,000. *
*(The above mentioned figures are approximate numbers. This will vary from institute to institute)
Scholarships & Loans
SCHOLARSHIPS
• National Scholarship Portal - Visit http://www.scholarships.gov.in. Under this portal there are Central Government schemes offered by different departments, UGC/AICTE Schemes and State Schemes* • Visit http://www.buddy4study.com for details on available scholarships. This is a gateway to scholarships starting from Class XI* • Scholarships are also made available in institutes based on merit*
*(Availability of these scholarships can vary from time to time)
LOANS
• VidyaLakshmi, http://www.vidyalakshmi.co.in, is a portal for students seeking education loan. This portal has been developed under the guidance of the Department of Financial Services, (Ministry of Finance), Department of Higher Education (Ministry of Human Resource Development) and Indian Banks Association (IBA) • Some states have student credit cards with low interest rates, for instance, West Bengal, Odisha, Bihar, etc. • All banks give education loans
Where will you work?
Places of Work: Hotels, Restaurants, Mid-Sized Companies, Consultancies and Agencies across India
Work Environment: You are likely to work in an office set up. The work requires physical activity. You will not handle a team. Local travel is not a part of this job. Part-time work and contractual jobs are available. You are likely to work for 5 to 6 days a week and 10 to 12 hours every day. Shift system may be available.
Opportunities for work exist for differently abled in this field
Expected Growth Path
Receptionist (Hotel) → Reporting Head → Administration Supervisor → Customer Service Manager
Expected Income
The approx. salary of a Receptionist ranges between INR 8,000-33,000* per month.
Peyush Bansal is the CEO of Lenskart, an eyewear company and one of the most successful entrepreneurs from India. Bansal began his career as a part-time receptionist in Canada. He has a Bachelor’s in Electrical Engineering from McGill University in Canada and postgraduate degree in Management Programme for Entrepreneurs and Family Businesses (MPEFB) from The Indian Institute of Management, Bangalore.*
Receptionist
NCS Code: 4224.0100 | GN0011. Complete 10 + 2 in any stream
2. Complete Diploma in Front Office Management/Front Office Operations/ Hotel Management/Hotel Management & Catering Technology or similar courses with specialization in Front Office Management
OR Complete Bachelor’s in any subject and then follow it up with a certification course on Receptionist Program, Office Management or any similar subject
Please check the duration of the course during enrolment
This course is offered by the Department of Hotel Management.
This list of instiitutes in indicative only
Government Institutes
1. Institute of Hotel Management Catering Technology and Applied Nutrition, Chennai
2. Institute of Hotel Management, Catering Technology and Applied Nutrition, Kolkata
3. Institute of Hotel Management, Gangtok
4. Institute of Hotel Management, Jodhpur
5. Institute of Hotel Management, Catering Technology & Applied Nutrition, Jaipur
6. Chhatrapati Shahu Ji Maharaj University, Kanpur
7. Netaji Subhas Open University, Kolkata
8. Delhi Institute of Hotel Management and Catering Technology
Private Institutes
(Please check if institute is affiliated and accredited with UGC before applying)
1. Ashok Institute of Hospitality and Tourism Management, Delhi
2. SRM Institute of Hotel Management, Chennai
3. IEC University, Solan
4. BNG Hotel Management, Kolkata
5. Dev Bhoomi Uttarakhand University, Dehradun
6. Apex University, Jaipur
7. Ice College of Hotel Management and Catering Technology, Navi Mumbai
8. B.K. School of Professional and Management Studies, Ahmedabad
Information on the institute rankings can be found at - http://www.nirfindia.org/2022/Ranking.html
Distance learning Institute
Indira Gandhi National Open University (IGNOU)
Online courses
Udemy: https://www.udemy.com/courses/search/?src=ukw&q=receptionist
The approx. course fee ranges between INR 78,000-2,00,000. *
*(The above mentioned figures are approximate numbers. This will vary from institute to institute)
SCHOLARSHIPS
• National Scholarship Portal - Visit http://www.scholarships.gov.in. Under this portal there are Central Government schemes offered by different departments, UGC/AICTE Schemes and State Schemes*
• Visit http://www.buddy4study.com for details on available scholarships. This is a gateway to scholarships starting from Class XI*
• Scholarships are also made available in institutes based on merit*
*(Availability of these scholarships can vary from time to time)
LOANS
• VidyaLakshmi, http://www.vidyalakshmi.co.in, is a portal for students seeking education loan. This portal has been developed under the guidance of the Department of Financial Services, (Ministry of Finance), Department of Higher Education (Ministry of Human Resource Development) and Indian Banks Association (IBA)
• Some states have student credit cards with low interest rates, for instance, West Bengal, Odisha, Bihar, etc.
• All banks give education loans
Places of Work: Hotels, Restaurants, Mid-Sized Companies, Consultancies and Agencies across India
Work Environment: You are likely to work in an office set up. The work requires physical activity. You will not handle a team. Local travel is not a part of this job. Part-time work and contractual jobs are available. You are likely to work for 5 to 6 days a week and 10 to 12 hours every day. Shift system may be available.
Opportunities for work exist for differently abled in this field
Receptionist (Hotel) → Reporting Head → Administration Supervisor → Customer Service Manager
The approx. salary of a Receptionist ranges between INR 8,000-33,000* per month.
Source: https://www.payscale.com/research/IN/Job=Receptionist/Salary
*These figures are indicative and subject to change
Experts from the field
Peyush Bansal is the CEO of Lenskart, an eyewear company and one of the most successful entrepreneurs from India. Bansal began his career as a part-time receptionist in Canada. He has a Bachelor’s in Electrical Engineering from McGill University in Canada and postgraduate degree in Management Programme for Entrepreneurs and Family Businesses (MPEFB) from The Indian Institute of Management, Bangalore.*
Source: https://www.postoast.com/peyush-bansal-net-worth/
*The above information is for training purposes only and will not be used for any commercial gains
front office executive, guest relation, office assistant administration