Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge-intensive activities. The person who is usually given the responsibility for the work is called a KPO executive and he or she usually has advanced degrees and expertise in a specialized area.
Personal Competencies
You can comfortably talk with all kinds of people
You are a good listener
You like to have clear instructions to follow
Entry Pathway
1. Complete 10+2 in Commerce or Science stream (Physics, Chemistry, Mathematics)
2. Complete a Bachelor’s degree (B.Com/BSc/BBM/ BBA) in Marketing/Finance/Accounting etc
OR Complete a Bachelor’s degree followed by a Master’s degree (MCom/MBA/MSc/MBM) in the same or related field
Please check the duration of the course during enrolment
Where will you study?
The courses are offered by the Department of Management. This list of institutes is indicative only
Government Institutes 1. Jamia Millia Islamia, New Delhi 2. Maharaja Sayajirao University of Baroda 3. Shaheed Sukhdev College of Business Studies, Delhi 4. Indian Maritime University, Kochi Campus 5. Gujarat University, Ahmedabad 6. Doon University, Dehradun 7. University of Delhi 8. Ravenshaw University, Cuttack
Private Institutes (Please check if Institute is affiliated to the UGC before applying) 1. School of Business, University of Petroleum and Energy Studies, Dehradun 2. School of Management Dr DY Patil University, Pune 3. IBS Business School, Hyderabad 4. VIT Business School, Chennai 5. Jamia Hamdard, New Delhi 6. AIMS Institutes, Bangalore 7. Doon Business School, Uttarakhand 8. Techno India University, Kolkata
The approx course fee ranges between INR 1,00,000-9,00,000*
*(The above mentioned figures are approximate numbers. This will vary from institute to institute)
Scholarships & Loans
SCHOLARSHIPS
• National Scholarship Portal - Visit http://www.scholarships.gov.in. Under this portal there are Central Government schemes offered by different departments, UGC/AICTE Schemes and State Schemes* • Visit http://www.buddy4study.com for details on available scholarships. This is a gateway to scholarships starting from Class XI* • Scholarships are also made available in institutes based on merit*
*(Availability of these scholarships can vary from time to time)
LOANS
• VidyaLakshmi, http://www.vidyalakshmi.co.in, is a portal for students seeking education loan. This portal has been developed under the guidance of the Department of Financial Services, (Ministry of Finance), Department of Higher Education (Ministry of Human Resource Development) and Indian Banks Association (IBA) • Some states have student credit cards with low interest rates, for instance, West Bengal, Odisha, Bihar, etc. • All banks give education loans
Where will you work?
Places of Work: Investment Banks, Brokerage Houses, Financial Institutions among others
Work Environment: It is a desk job. At the entry level you will not handle any team. Local travel is not a part of job profile. You are likely to have regular work hours. You are likely to work 5 to 6 days a week, 9 to 10 hours every day.
Opportunities for work exist for differently abled in this field
Expected Growth Path
Analyst → Senior Analyst →Quality Analyst → Quality Lead → Senior Quality Lead → Assistant Manager →Manager
Expected Income
The approx. salary of a KPO Executive ranges between INR 23,958- 1,40,000* per month.
Vijay Bhise currently works as a team leader at Shriram Transport Finance Company Limited, Mumbai. He previously worked as a KPO officer at Atos Syntel. Bhise has an MBA in Financial Management from Vidya Pratishthan's, Institute of Information Technologym Maharastra and a Bachelor’s in Commerce from Tuljaram Chaturchand College, Pune.*
KPO executive
NCS Code: NA | GN0171. Complete 10+2 in Commerce or Science stream (Physics, Chemistry, Mathematics)
2. Complete a Bachelor’s degree (B.Com/BSc/BBM/ BBA) in Marketing/Finance/Accounting etc
OR Complete a Bachelor’s degree followed by a Master’s degree (MCom/MBA/MSc/MBM) in the same or related field
Please check the duration of the course during enrolment
The courses are offered by the Department of Management.
This list of institutes is indicative only
Government Institutes
1. Jamia Millia Islamia, New Delhi
2. Maharaja Sayajirao University of Baroda
3. Shaheed Sukhdev College of Business Studies, Delhi
4. Indian Maritime University, Kochi Campus
5. Gujarat University, Ahmedabad
6. Doon University, Dehradun
7. University of Delhi
8. Ravenshaw University, Cuttack
Private Institutes
(Please check if Institute is affiliated to the UGC before applying)
1. School of Business, University of Petroleum and Energy Studies, Dehradun
2. School of Management Dr DY Patil University, Pune
3. IBS Business School, Hyderabad
4. VIT Business School, Chennai
5. Jamia Hamdard, New Delhi
6. AIMS Institutes, Bangalore
7. Doon Business School, Uttarakhand
8. Techno India University, Kolkata
Information on the institute rankings can be found at - http://www.nirfindia.org/2022/Ranking.html
The approx course fee ranges between INR 1,00,000-9,00,000*
*(The above mentioned figures are approximate numbers. This will vary from institute to institute)
SCHOLARSHIPS
• National Scholarship Portal - Visit http://www.scholarships.gov.in. Under this portal there are Central Government schemes offered by different departments, UGC/AICTE Schemes and State Schemes*
• Visit http://www.buddy4study.com for details on available scholarships. This is a gateway to scholarships starting from Class XI*
• Scholarships are also made available in institutes based on merit*
*(Availability of these scholarships can vary from time to time)
LOANS
• VidyaLakshmi, http://www.vidyalakshmi.co.in, is a portal for students seeking education loan. This portal has been developed under the guidance of the Department of Financial Services, (Ministry of Finance), Department of Higher Education (Ministry of Human Resource Development) and Indian Banks Association (IBA)
• Some states have student credit cards with low interest rates, for instance, West Bengal, Odisha, Bihar, etc.
• All banks give education loans
Places of Work: Investment Banks, Brokerage Houses, Financial Institutions among others
Work Environment: It is a desk job. At the entry level you will not handle any team. Local travel is not a part of job profile. You are likely to have regular work hours. You are likely to work 5 to 6 days a week, 9 to 10 hours every day.
Opportunities for work exist for differently abled in this field
Analyst → Senior Analyst →Quality Analyst → Quality Lead → Senior Quality Lead → Assistant Manager →Manager
The approx. salary of a KPO Executive ranges between INR 23,958- 1,40,000* per month.
Source: https://in.talent.com/salary?job=international+kpo
*The figures are indicative and subject to change
Experts from the field
Vijay Bhise currently works as a team leader at Shriram Transport Finance Company Limited, Mumbai. He previously worked as a KPO officer at Atos Syntel. Bhise has an MBA in Financial Management from Vidya Pratishthan's, Institute of Information Technologym Maharastra and a Bachelor’s in Commerce from Tuljaram Chaturchand College, Pune.*
Source: https://rocketreach.co/vijay-bhise-email_112909814
*The above information is for training purposes only and will not be used for any commercial gains
bpo kpo customer support representative, bpo/kpo